Do health insurance companies put profits ahead of their customers’ well-being? Wendell Potter seems to think so. Mr. Potter is “a former health insurance insider, now whistleblower.” Yesterday, Amy Goodman from Democracy Now! spoke with him about “squeaky wheels,” Wise, Virginia, “rescissions,” finding ways to deny health care among other topics. Mr. Potter also answered listener questions submitted via Facebook.
“There was a young woman in California, a 17-year-old—I say young woman; she was still a teenager—who was needing a liver transplant. And she was—her family was insured by CIGNA. Her doctors said that it was necessary for her to survive. She was a leukemia patient. CIGNA refused to pay for the transplant. And it became a very well publicized case. And the publicity was so great that CIGNA eventually decided to pay for it. But regrettably, so much time had passed, she had gotten so much sicker, that she died the same day. I had, over the course of my career, handled a lot of what we call high-profile cases. But that was just kind of the straw that broke the camel’s back. I just didn’t have the heart or the stomach to continue being a spokesperson for an industry that, in my view—not just my view, but I knew from the work that I had done—has contributed to a lot of the almost intractable problems of our health care system.” – Wendell Potter
Let’s listen in on the interview by going here.